Posted on April 11, 2018
Singtel’s Head of IOT spoke with excitement about what he called the second digital decade at the recent IOT Asia summit in Singapore.
He said this decade will be less about the specific changes that the CTO or other digital leaders think they have made in an organisation, and more about how “affected” consumers and citizens have been.
He had a handy model for companies and other entities to reflect on as they embarked on the next ten years.
There are four factors which he thinks need to drive new digital strategies. But from the cities work we are doing I think this is missing a circle or reference point at its centre, where the customer (citizen, consumer) lies.