Mark Thomas - New Mayor for Auckland

Business Association Improvements Needed

Although the timing was a bit crap – couldn’t go welcome the All Blacks home – there was a useful council workshop today on trying to improve the service Business Improvement Districts (BIDs) get from council. These are the 48 business associations who operate through council’s targeted rate programme.

A couple of years ago, town centre maintenance was reorganised between three different parts of council (including Auckland Transport). This has caused a frustrating inconsistency in service and delays getting things like special cleaning and minor repairs done.

Both Local Boards and the Economic Committee of council have had regular reports of cleaning and maintenance service standards dropping in some town centres, and BID Managers have had to spent more and more time going backwards and forwards with council.

A trial undertaken in Waitemata Local Board area in the central city is looking to be rolled out across all town centres to improve this. This will involve better prioritisation and more responsiveness. It’s long overdue and should have happened earlier.


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